Selected projects

Strategy work where technology shifts the operating logic.

Projects across regulated banking, AI, industrial and mission-critical systems, telecom, energy transition, hydrogen, mobility, and digital delivery — grouped by the three questions they answer: how AI is governed, how delivery stays reliable, and how operating models change.

Cluster 01

AI governance & agentic systems.

Governing how AI agents, AI-enabled decisions, and AI knowledge systems reach production — safely, proportionately, and with a defensible decision trail.

Large Regulated Bank

AI production governance

Large Regulated Bank

Designed governance for AI agents, AI skills, and production-impacting change inside a high-scale regulated banking environment, creating the decision layer for safe deployment under operational scrutiny.

Domain: Agentic AI, PDLC, regulated financial services
Work: Go/no-go logic, risk calibration, AI-agent lifecycle controls, adoption metrics
Scale: 100+ production-impacting intakes across a 1,500+ team engineering organisation

AI knowledge capture & digital transformation

British Telecom (BT Group)

Led a project on AI and IoT knowledge capture for an automotive OEM context — designing a digital-twin training concept to retain and transfer expert engineering knowledge.

Domain: Telecom, automotive OEM, AI / IoT knowledge capture
Work: Knowledge-capture model, digital-twin training concept, digital transformation
Lens: How organisations keep expert knowledge as systems and people change

AI, society, and future progress

Zero Ideas

Contributed to an active thought-leadership project on AI, climate, public salience, and the future of progress: how societies decide what becomes urgent, desirable, or politically possible.

Domain: AI and society, public salience, climate and progress
Work: Salience framework, case bank, essay architecture, strategic synthesis
Lens: How AI changes not only tools, but collective priorities and imagination

Cluster 02

Reliability, DevOps & QA.

The spine of this cluster is a multi-year Production Reliability & DevOps Transformation for high-volume digital banking — data-driven controls and ML-enabled tooling across 150+ teams that cut customer complaints by roughly half and sharply accelerated incident resolution. The platform tools below grew out of that programme; the QA roots run through corporate and industrial systems.

AIOps Reliability Platform

AIOps · reliability tooling (Product Owner)

Reliability & Incident Monitoring Platform

As product owner, built an internal availability-monitoring and incident platform — with auto-incident creation and a dashboard flagging SLA-breach risk — for high-volume digital banking.

Role: Product owner, end to end
Work: Availability monitoring, auto-incident creation, SLA-risk dashboard
Impact: High-severity resolution time ↓5×, localisation ↓10×, incident volume ↓3×; ~6,000 hours saved

AIOps ML Prioritisation

AIOps · autonomous decisioning (Lead)

ML Incident Prioritisation

Led an ML model that recommends incident priority autonomously — piloted on six critical systems, then rolled out across all B2C systems, with humans arbitrating only edge cases.

Role: Lead
Work: ML reliability scoring, autonomous priority recommendation, platform-wide rollout
Impact: Incident decisions 3× faster; priority set without human triage

Privacy Synthetic Data

Data governance · privacy by design (Product Owner)

Privacy Preserving Synthetic Test Data Tool

Owned a synthetic test-data tool that gave delivery teams self-service data without touching production PII — reducing data-leak (DLP) incident risk by design.

Role: Product owner
Work: Synthetic data generation, privacy-preserving strategy, self-service data access
Impact: Reduced data-leak (DLP) incident risk; unblocked self-service test data at scale

DevOps Team Analytics

DevOps · team analytics (Product Owner)

Team Efficiency Dashboard

Owned ML-driven team-performance and onboarding analytics inside a DevOps transformation, lifting team maturity and retention.

Role: Product owner
Work: ML team-performance analytics, onboarding systems
Impact: Doubled team retention; part of DevOps tooling cutting release costs ~30%

Core banking Release & DevOps

Release management & DevOps pipelines

Core Banking Release Transformation

Rebuilt release management and DevOps pipelines for core banking products — loans, mortgages, and deposits — introducing pipeline ownership and removing role duplication between delivery and product.

Domain: Core banking, release management, DevOps pipelines
Work: DevOps pipeline ownership, release governance, delivery-role redesign
Impact: ~25% faster time-to-market and material delivery-cost reduction across 30+ teams

Quality assurance for corporate banking

Raiffeisen Bank, via Luxoft

Led quality assurance for a corporate-client banking platform (the ELBRUS programme) as part of a Luxoft delivery team, in a B2B financial-services environment.

Domain: B2B financial services, corporate banking platforms
Work: QA lead, test strategy, quality governance for corporate-client systems
Lens: Quality as the precondition for trust in financial infrastructure

QA for mission-critical industrial systems

Industrial Systems, in partnership with Hexagon

Led software quality assurance for mission-critical industrial systems delivered in partnership with Hexagon — across oil and gas, nuclear, and transportation, where failure is not an option.

Domain: Industrial software, oil & gas, nuclear, transportation
Work: QA governance, digital twins, GIS and 3D predictive models, zero-failure deployment
Scale: Quality across 40+ industrial clients in safety-critical environments

Cluster 03

Strategy & industry breadth.

Operating-model and strategy work across banking, mobility, energy transition, and digital delivery — how organisations change when technology changes what is possible.

Transformation Operating Model

Enterprise transformation

Digital Transformation Operating Model

Led operating-model redesign across a large retail-banking technology ecosystem, aligning senior stakeholders, delivery teams, Agile maturity standards, and transformation governance.

Domain: Digital transformation, operating model, large-scale delivery
Work: Transformation roadmap, delivery governance, capability ecosystem, stakeholder alignment
Impact: Improved time-to-market, revenue contribution, delivery maturity, and adoption of new ways of working

Future mobility and energy transition

Porsche Consulting

Led a strategy consulting project on how digitalisation and energy-transition trends could reshape public transport by 2030, translating future scenarios into strategic implications for large operators.

Domain: Mobility, public transport, energy transition
Work: Strategic foresight, scenario analysis, transformation implications
Lens: How legacy infrastructure adapts to technological and energy shocks

Hydrogen value-chain strategy

ZeroAvia / Zero Avia

Developed a strategy view on green hydrogen production economics, value-chain optimisation, and competitive positioning for aviation decarbonisation.

Domain: Energy transition, aviation, hydrogen
Work: Market sizing, profit pools, Porter's Five Forces, digital cost levers
Lens: How emerging energy systems become commercially viable

Talent acquisition for digital delivery

Mediapark

Supported tech talent acquisition for a digital product company, helping web, mobile, and e-commerce delivery teams hire and onboard engineering talent through structured candidate assessment.

Domain: Digital products, web and mobile development, e-commerce delivery
Work: Talent acquisition, interviews, candidate assessment, onboarding support
Lens: How delivery capacity is built before technology work can scale

Connecting thread

Across sectors, the question is the same: what must change in the operating model when technology changes what is possible?